Managed service is reflected, for the customer, in the maintenance of standardization and infrastructure inventory of all websites. To do this Comtec operates 24 x 7 x 365 with flexibility, focus on the customer, security, stability, management, reliability, promptness, quality, innovation and commitment. To strengthen service and technical support, help desk and contracts on demand are methodologies put in place to optimize teams and minimize costs.
The project is directly proportional to the quality of the IT infrastructure. Based on this premise, Comtec carries out tailor-made projects and consulting ‒ including Data Center movement ‒ aimed to meet specific needs of its customers.
With the development of disciplines and technologies of digital communication, as well as the concepts of mobility, infrastructure and connectivity are in constant evolution and deserve massive investments in Research & Development. Comtec keeps its team up to date with state-of-the-art networks, structured cabling, LAN, WAN and Wireless, as well as electrical network infrastructure, including Data Center, and critical and high availability environments.
Comtec conducts technical surveys, identifies and analyzes the risk factors of customers' business, and, based on the class and size of possible threats, designs a customized security project in partnership with its customers in order to meet the most diverse needs in the most appropriate way.