Managed service is reflected, for the customer, in the maintenance of standardization and infrastructure inventory of all websites. To do this Comtec operates 24 x 7 x 365 with flexibility, focus on the customer, security, stability, management, reliability, promptness, quality, innovation and commitment. To strengthen service and technical support, help desk and contracts on demand are methodologies put in place to optimize teams and minimize costs.
- Infrastructure and IT managed services integrated to customers help desk for new demands and incidents through on-demand service contracts based on unique price lists for materials and services.
- Technical support with the best flexibility and lower cost ownership in the area.
- Management of the entire production at the customer´s premises with coordination focused on the production flow chain.